Communication in Social Work by Joyce Lishman (auth.)

By Joyce Lishman (auth.)

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Extra resources for Communication in Social Work

Sample text

Touch is another aspect of proxemics which may vary in meaning according to context and client. Like distance there are cultural differences in the use of touch. 86) notes that 'in parts of Africa and Asia it is normal for two interactors to be in bodily contact'. In contrast, in the North of Scotland, except in intimate relationships, touch is likely to be viewed as intrusion into personal space. In social work, individual and contextual differences also matter. In working with people who are bereaved touch seems an important means of conveying concern and openness to the bereaved person's 22 Communication in Social Work distress.

Kinds of Communication 35 • Characteristics of present offence. • Social work possibilities inherent in the court's decision, if applicable. The Central Council for Education and Training in Social Work (CCETSW) (1992) draws a helpful distinction between information relevant to offending and information relevant to sentence or disposal. Information related to offending includes circumstances surrounding the offence, the subject's offending history and the subject's personal and social circumstances, including health, drug or alchohol misuse, family responsibilities, employment and housing.

Payne (1978) raises further reservation about worker records. He points out that marshalling and structuring information does not necessarily lead to improved planning, care, intervention or effectiveness. Planning in records may mean that thinking and planning are not done with the client. Records may serve to disempower clients where information is held and judgements and decisions made without direct access and without dialogue between worker and client. , Gurney (1990) criticises social workers' apparent belief in the crucial importance of gathering (and recording) information about clients and users.

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